Formally released every bit Exchange Server Remote Connectivity Analyzer, Microsoft Remote Connectivity Analyzer is a tool that allows y'all to analyze, troubleshoot too laid upward Office 365 apps & other Microsoft services. The tool houses a collection of web-based tools enabling a user to copy the communication channel betwixt the Exchange customer too diverse environments.
If y'all are an administrator, it is a must-knowing tool for y'all that tin assist y'all diagnose a number of issues, similar Outlook occupation organisation human relationship setup, connectivity issues, password issues, or Outlook stops responding or crashes. It addresses mutual connectivity issues for servers amongst Exchanges, Lync/Skype too Office 365. It analyzes remote connectivity for Microsoft services too checks if they are laid upward too configured properly.
All the tests are performed from the testconnectivity website to the service inwards question, either on an On-Premises server or Office 365.
Microsoft Remote Connectivity Analyzer
Below are the tests that y'all tin perform using Microsoft Remote Connectivity Analyzer – they are grouped nether respective tabs every bit shown inwards the screenshot.
1. Exchange Server: All tests nether this tab are for On-Premises Exchange or hybrid Exchange installs.
The tests nether this tab are:
Microsoft Exchange ActiveSync Connectivity Tests
- Exchange Activesync: This show creates a footstep past times footstep procedure which mobile device uses to connect to an telephone substitution server using Exchange Activesync.
- Exchange Activesync Autodiscover: It analyzes steps that an telephone substitution Activesync device uses to obtain settings from the Autodiscover service.
Microsoft Exchange Web Services Connectivity Tests
- Synchronization, Notification, Availability, too Automatic Replies: This is a basic show that is peculiarly helpful for information technology administrators to address external access using Entourage EWS or other Web Services clients. It analyzes many basic Exchange Web Services tasks to confirm they're working.
- Service Account Access: This show is to a greater extent than specifically used past times application developers. It verifies service account’s mightiness to access mailboxes amongst alternate credentials. It also verifies the mightiness to practise too delete items inwards it, too the mightiness to access it via telephone substitution Impersonation.
Microsoft Office Outlook Connectivity Tests
- Outlook Connectivity: This show analyzes the steps Outlook uses to connect from the network past times testing connectivity using both the RPC over HTTP too the MAPI over HTTP protocols.
- Outlook Autodiscover: This show goes through the steps that Outlook uses to obtain settings from the Autodiscover service.
Internet Email Tests
- Inbound SMTP Email: It inspects the steps that Internet e-mail server uses to shipping inbound SMTP e-mail to your domain.
- Outbound SMTP Email: It checks the outbound IP address for Reverse DNS, Sender ID, too RBL checks.
- POP Email: It goes through the steps an e-mail customer uses to connect to a mailbox using POP3.
- IMAP Email: It examines the procedure that an e-mail customer uses to connect to a mailbox using IMAP4.
2. Office 365: All of the available tests tin last used to show Exchange Online infrastructure. Here are the tests mentioned nether this tab:
Office 365 General Tests:
- Office 365 Exchange Domain Name Server (DNS) Connectivity Test: As the cry suggests, it checks the external domain cry settings for your verified domain inwards Office 365 too finds out whatever issues amongst postal service delivery such every bit non receiving incoming e-mail from the Internet too Outlook customer connectivity issues that involve connecting to Outlook too Exchange Online.
- Office 365 Lync Domain Name Server (DNS) Connectivity Test: It checks the external domain cry settings for your custom domain user inwards Office 365.
- Office 365 Single Sign-On Test: It validates if in that place is no number inwards logging on to Office 365 amongst your on-premises credentials too only about basic Active Directory Federated Services (ADFS) configuration.
Other tests nether this tab category similar Exchange ActiveSync Connectivity Tests, Exchange Web Services Connectivity Tests, Office Outlook Connectivity Tests too Internet Email Tests of Office 365 are similar to the Exchange server’s tests.
Microsoft Support too Recovery Assistant for Office 365
Support too Recovery Assistant is a novel tool that y'all tin exercise to solve mutual Office 365 problems. The app tin troubleshoot too laid upward several mutual Outlook problems, assist install Office client, too run diverse cheque to brand certain occupation organisation human relationship settings are correct.
To kickoff using it, download from the website (link given at the end) too run. The tool volition prompt y'all to select which app y'all are having the work amongst (refer below).
After that, y'all volition last asked to select the problem.
After it runs a serial of diagnostic tests, Support too Recovery Assistant tin either laid upward whatever problems it finds or tells the user how to laid upward the problems. The show results are saved inwards a log file, which users tin portion amongst their Office 365 admin or a back upward engineer. Each fourth dimension y'all run the Support too Recovery Assistant, it automatically updates itself to the latest version
3. Skype for Business / Lync: These tests are for all Microsoft Lync too Skype for Business clients, including on too off premises. The tests mentioned nether this tab are:
Microsoft Skype for Business Tests
- Skype for Business Server Remote Connectivity Test: It tests the connectivity to the Skype for a occupation organisation server.
- Skype for Business Autodiscover Web Service: This show is used to confirm the remote connectivity for mobile devices too the Skype for Business Windows Store app to your on-premises Skype for Business Autodiscover spider web service server past times establishing a secure HTTPS connector for the root token.
Microsoft Lync Tests
- Lync Server Remote Connectivity Test: It verifies the remote connectivity to the Microsoft Lync Server.
- Lync Autodiscover Web Service Remote Connectivity Test: It verifies the remote connectivity for mobile devices too the Lync Windows Store app to your on-premises Lync Autodiscover spider web service server past times establishing a secure HTTPS connector for the root token.
- Microsoft Office Communications Server Tests
- Office Communications Server Remote Connectivity Test: It tests the remote connectivity to the Microsoft Office Communication Server
4. Message Analyzer: This tab tin last used to analyze e-mail headers, using which y'all tin perform next functions.
- View the close of import properties too amount delivery fourth dimension at a quick glance.
- Analyze the received headers too displays the longest delays chop-chop for slow regain of sources of message transfer delays.
- Sort all headers past times header cry or value.
- Quickly collapse the sections that y'all don’t need.
This is useful for an e-mail header, whether generated past times Exchange, Office 365, or whatever other RFC measure SMTP server or agent.
Troubleshooting Office 365 apps & services issues
All y'all convey to practise is to catch the spider web URL too lead the show y'all desire to perform. After the tests are executed, Microsoft Remote Connectivity Analyzer locates the root of the failure too suggests the tips on how to troubleshoot the issue.
It also offers to automatically laid upward problems for users or furnish teaching on recommended solutions. All the diagnostics results are saved inwards a log file for users to portion amongst their Office 365 admin or back upward engineers for farther investigation.
Microsoft Remote Connectivity Analyzer is a really useful too a mandatory tool that every Exchange on-premises or Exchange Online administrator should last familiar with. Click here to kickoff using the tool. You tin download Microsoft Support too Recovery Assistant for Office 365 from here.
Source: https://www.thewindowsclub.com/
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