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Fix Outlook integration error when using Skype or Lync

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Outlook seamlessly integrates alongside Skype and Lync. This industrial plant extremely good if these tools are majorly used for communication inwards your scheme or business. However, nosotros are seeing reports from users that a alert stays on the lower left corner of the desktop application which reads “Outlook integration error“. The fun constituent is that for or therefore in that location is no consequence at all, in addition to everything seems to hold out inwards sync. It is possible that the consequence did tumble out precisely rectified itself.

Outlook integration error

 This industrial plant extremely good if these tools are majorly used for communication inwards your organ Fix Outlook integration mistake when using Skype or Lync

If the problem is existent for you,  it is possible that the mailboxes hosted in Exchange Server 2010 with Skype for Business client Apr 2017 update. This item update deprecates the Skype for Business Contactsfolder in Outlook. The rootage motility for this employment is that the customer tries to practice the “Skype for Business Contacts” folder inwards the user central mailbox in addition to fails. There are 2 solutions to this.

Clear the Skype for Business cache

Sometimes the cache causes the problem, in addition to its best to clear it, therefore everything is free, in addition to updated. Follow the steps below:

  1. Press Win + R, in addition to and then type in the %localappdata%\Microsoft\Office\16.0\Lync\ folder. Press Enter.
  2. Delete the sip profile folder inwards it.
  3. Go into the Tracing folder, delete all files, precisely non the folders.

Repair Microsoft Office in addition to Apps

Office comes alongside inbuilt troubleshooter which tin shipping away repair Office. This volition brand certain if in that location are files which are either missing or corrupt, volition hold out replaced alongside a working copy.

Migrate to higher Exchange Server

If its genuinely an central server problem, you lot tin shipping away migrate the mailboxes to a higher Exchange server.

Disable the creation of the “Skype for Business Contacts” folder

Technet suggests that you lot endeavour to add together the below-mentioned policy to test, in addition to meet if it works. Assign it to a unmarried user, in addition to meet if it resolves the issue. Once the policy is applied, the user needs to hold back for few minutes, sign-out from the customer in addition to Outlook, in addition to endeavour again.

New-CsClientPolicy -Identity ContactsDeprecation -EnableExchangeContactSync $false$x = New-CsClientPolicyEntry -Name “EnableExchangeContactsFolder” -Value “$false”Set-CsClientPolicy -Identity ContactsDeprecation -PolicyEntry @{Add=$x}Grant-CsClientPolicy -Identity sip:testaccount@contoso.com -PolicyName ContactsDeprecationInvoke-CsManagementStoreReplication

Check if EWS in addition to MAPI Status are ok

You demand to opened upward the  Configuration Information in addition to depository fiscal establishment friction match if the MAPI and EWS with OK status. If not, either the configuration for both of them convey changed, or the configuration made on your customer is incorrect. You volition demand to enquire your admin for the right configuration.

Reinstall Skype for Business (SFB) Client:

If the Office repair didn’t network for you, you lot could endeavour reinstalling SFB customer in addition to outlook client. You tin shipping away download from here.


Source: https://www.thewindowsclub.com/
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