Microsoft has launched a remastered in addition to remade version of the original Age of Empires as Age of Empires: Definitive Edition inwards the Microsoft Store. However, it seems that at nowadays many users bring been hitting past times many odd bugs which doesn't allow them to launch or play the game.
Age of Empires Definitive Edition non launching
Some of the mutual errors include:
- The game doesn't rootage or is stuck at load, in addition to never goes beyond the charge screen.
- The game keeps crashing in addition to re-opens the shop for to a greater extent than or less update which never happens.
- Sometimes it shows the logo, in addition to game quits.
- Graphics are lagging.
In this post, I am sharing to a greater extent than or less tips which y'all tin john purpose to cook these errors, but in that place is no guarantee equally it depends on PC to PC. It mightiness function for some, in addition to mightiness non for others.
1] Check Minimum PC Requirements
Unless y'all bring a rattling quondam PC, most of the novel generation PCs should live on able to run this game. Microsoft has shared the minimum PC requirement of the game equally below:
Minimum | |
OS | Windows 10 |
Architecture | x64 |
Keyboard | Integrated Keyboard |
Mouse | Integrated Mouse |
DirectX | Version 11 |
Memory | 4 GB |
Video Memory | 1 GB |
Processor | 1.8 Ghz+ Dual Core or greater i5 or AMD equivalent |
Graphics |
|
Recommended PC Requirements:
Recommended | |
OS | Windows 10 |
Architecture | x64 |
Keyboard | Integrated Keyboard |
Mouse | Integrated Mouse |
DirectX | Version 11 |
Memory | 16 GB |
Video Memory | 2 GB |
Processor | 2.4 Ghz i5 or greater (4 HW threads) |
Graphics | Nvidia GTX 650; AMD hard disk 5850 |
2] Install whatsoever complimentary app from the Microsoft Store
A chip of surprising tip, but this comes immediately from AOE team. Users who human face upwardly issues amongst fault code “0x803F8001” mightiness demand to download whatsoever complimentary app or game from the store. It tin john live on a game similar Candy Crush or Firbit App, but it seems live on solviing the problem.
Though they are quest to signout all other accounts y'all mightiness bring on your PC untill it works. Once done, y'all tin john navigate to Microsoft Store “Library” page in addition to launch Age of Empires: Definitive Edition.
3] Did y'all Pre-order? Time to Reinstall
The game was upwardly for pre-order, in addition to many bought it. It downlaoded the game at that time, to exclusively rootage today when the launch was officiail. It seems that those games demand to reinstall the game again. Thats to a greater extent than or less other 17.8 GB of your bandwidth limit, but that seems to live on the exclusively solution for now.
- Press the Windows Key to opened upwardly Start Screen.
- Look for Age of Empires nether “A” list.
- Right click, in addition to uninstall.
- After the uninstall is complete, larn to “My Library” inwards Windows Store.
- Search for the game, in addition to install it again.
You tin john cheque out side past times side tip on resetting the game earlier unsintalling it.
4] Reset Age of Empires DE game data
This is meliorate than reinstalling the whole game, in addition to mightiness but function for you. The characteristic to reset the app is available inwards Windows Windows 10 versions 1607 or later.
- Type “Apps & Features” into the Search Bar in addition to pick out it.
- Locate in addition to pick out Age of Empires: Definitive Edition, in addition to thence pick out Advanced Options.
- Click Reset.
5] Are y'all on Windows 10 Insider Version?
Many bring reported to AOE Support squad that they ran into issues when launching the game if they are on a pre-release/Insider version of Windows. This number is beeing investigated equally y'all are reading this. So rest for an update most this.
6] Check your antivirus settings
Back to basics. Anti-Virus produce crusade problems launching whatsoever app or game if they accdentally position something incorrect most the game. Follow the steps below:
- Some antivirus programs may preclude the game from launching. Be certain to cheque your antivirus settings to brand certain Age of Empires: Definitive Edition is non beingness blocked.
- Add the game to whatsoever whitelist characteristic inwards your antivirus program.
Age of Empire Supporrt squad specially points out to antivirus programs Comodo in addition to F-secure to bring known conflicts amongst Age of Empires DE. For Comodo, elbow grease disabling shellcode injection detection or Buffer overflow protection. Similar shellcode blockers inwards other programs may crusade issues equally well.
7] Run the Windows 10 Store App Troubleshooter
Windows 10 has in-built troubleshooter. Type Troubleshoot inwards Cortana's Search box, in addition to y'all should run across the settings correct away.
- Open Windows Store Apps from the list.
- Run it.
- It volition cheque inwards full general if in that place is an issue, in addition to elbow grease to repair it.
8] Crash! Hang! Crash! Reopen Store & Update
This is a typical fault for hich y'all demand to Gather your DxDiag in addition to Store Logs. This procedure volition capture organisation information in addition to installation logs. You volition bring to ship this to the AOE back upwardly squad to fix.
-
Getting DxDiag:
- In your Cortana search bar, type dxdiag and click on “DxDiag Run command“.
- Select “Save All Information” in addition to salve the dxdiag file to your desktop.
-
Getting Store Logs:
- In your Cortana search bar, type wscollect in addition to click on “wscollect Run command.” This volition generate a .cab file on your desktop.
-
Send Microsoft your information. Gather the next information in addition to ship it to them:
- Gather equally much of the next information equally possible into an email:
- A description of your issue. Please live on equally detailed equally possible.
- A screenshot of your issue, if y'all were able to get together one.
- Your DxDiag file.
- Your .cab file.
- The cite of antivirus software on your PC, if any.
- The cite of VPN software on your PC, if any.
- The cite of firewall software on your PC, if any.
- Once y'all bring equally much of the inwards a higher house information equally possible, ship it to AgeDE_Support@microsoft.com. They volition larn dorsum to y'all amongst farther steps equally shortly equally possible.
- Gather equally much of the next information equally possible into an email:
It is possible that none of them cook your issue, in addition to the exclusively selection is to aspect for an update from AOE Support squad to larn this fixed. I am certain they are already working on it.
PS: Rune Goksør says inwards the comments department below: ‘Adding English linguistic communication U.S.A. of America linguistic communication pack to Windows did the fox for me'.
Source: https://www.thewindowsclub.com/
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