This postal service volition assist you lot if you lot have the next fault message when playing media inward your Windows Media Player, Groove app or the Film & TV app inward Windows 10:
Can't play. Another app is controlling your well at the moment. To heed here, closed that app too endeavor again. Error 0xc101009b (0xc00d4e85)
The argue this occurs is apparent from the message. Some other app is solely using your system's Sound, too thence your app of alternative is unable to play sound. If you lot have this message, hither are a few things you lot require to direct maintain a hold off at to endure able to address the issue.
Another app is controlling your well at the moment
1] Restart the Audio device
From the WinX Menu, opened upwards Device Manager, expand Sound, video too game controllers too right-click on your Audio Driver – which inward my representative is Realtek High definition Audio too select Disable.
Wait for a few seconds too so select Enable. Check if this helps.
2] Restart the Audio Service
In the Start Search, type services.msc to opened upwards the Windows Service Manager. Now ensure that the next Services are Running too their Startup type is gear upwards equally Automatic:
- Remote Procedure Call (RPC)
- Windows Audio Endpoint Builder
- Windows Audio Service
Having done this, right-click on Windows Audio Service too select Restart.
Check if this helps.
3] Run the Audio Troubleshooter
Type the next command too hitting Enter to opened upwards the built-in Audio Troubleshooter
msdt.exe /id AudioPlaybackDiagnostic
Run it too allow it possess the issues automatically.
4] Change Speaker setting
Open Control Panel > Sound > Playback tab. Select the Speakers too click on Properties. Under the Advanced tab, uncheck Allow applications to direct maintain exclusive command of this device too click Apply. See if this helps.
If this does non help, press the Restore defaults push too encounter if that helps.
5] Troubleshoot inward Clean Boot State
If goose egg helps, you lot require to perform a Clean Boot too piece of occupation the app again. If it runs fine, so you lot require to troubleshoot manually inward this state.
Hope something helps!
Source: https://www.thewindowsclub.com/
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